Hello all, I am new to the site so not an expert, but I do work as a service tech and have just encountered this issue with the hyperlinks not transferring across when converting to PDF. This may also impact the ability for Adobe to create useful links. One other point to note: Assure you have in your Word document (or the document u r trying to convert) that you have TURNED OFF any markup (View -> Markup) or tracked changes (Toos -> Track Changes). I put together an extensive preso on this showing others how to avert this issue. Why this sole issue with this picture would impact Acrobat's ability to have subsequent URLs, bookmarks, TOC to work - I don't know. then all the links (TOC, hyperlinks, bookmarks) worked after conversion.

The other converted PDF document did not have working links (they would be blue, but wouldn't link (with the cursor changing style)).Īfter extensive analysis, after changing the margins in section1 to match and changing (in MS Word) the size of a picture and the absolute positions of that picture plus one other that was overlayed on top of the first.

We had two types of documents, one document had the hyperlinks and bookmarks working. The short part of the solution was to adjust the settings of a picture so it stayed w/i a margin. I found a problem when converting a file to a PDF where converted links and bookmarks were not working. Save the document, File -> Save as.If you want to view an 8 minutes video instruction, please see the following website where I personally found out how to do it: Click on the Hand icon/symbol button in the Adobe menu (top of page), which removes the colour marking around the rectangle.Ĩ. Click next and enter the hyperlink destination/Internet address.ħ. Select 'Invisible rectangle' under Link type, and select 'Open a web page' under Link action.Ħ.

Mark the section/word(s) in the PDF document that you want to convert into a hyperlink.ĥ. Select (in Acrobat) Tools -> Advanced editing -> Link toolĤ. Convert the document to PDF and open it.ģ. Write the text you want to become hyperlinks as normal blue and underlined words in your Word document, so that they look like hyperlinks.Ģ. However, after some searching on the Internet I found a very effective workaround, using an Acrobat feature to manually add the links once the PDF file has been created.ġ. I tried all of the above, but still could not get Acrobat 9 to convert text hyperlinks in Word to working links in PDF.

Mailto hyperlink in pdf not working